All orders are processed in the order they are received. Most orders are shipped within 3 business days. Especially large orders, or orders placed during sale periods may take longer to process. Our natural perches make great gifts for bird owners — if you have a deadline, let us know!

Canada

Canadian orders are shipped using Canada Post Expedited service and include a tracking number and full insurance coverage (to the value of the order) for loss or damage that may occur during shipping. We package items carefully using the smallest box sizes possible for each order to avoid products shifting during shipping.

Shipping Within Ontario: $18 flat-rate (same shipping quote regardless of box size/weight)

Shipping To All Other Provinces and Territories: $30 flat-rate (same shipping quote regardless of box size/weight). For orders of just one or two small products feel free to reach out and see if there is a shipping option which would be cheaper than the flat-rate.

United States and International Orders

At this time The Flock Shop ships to addresses within Canada, only. We hope to expand our shipping options and offer our products to international customers in the near future, so please check back!

Return Policy

We do not risk the spread of avian diseases to our customers and for this reason do not offer returns of refunds. Thank you for your understanding.